Video conferencing firm Zoom has struck a multibillion dollar deal to buy a cloud-based call centre operator in a bet on the future of hybrid working. The firm announced the $14.7bn (£10.7bn) acquisition of Five9 in a blog post on Sunday. Zoom boss Eric Yuan said the deal would allow its customers to “reimagine the way they do business”. https://www.bbc.co.uk/news/business-57893155